YMCA of Central Ohio
Heavily-used system for 400+ men living in the Y's residential program, which also offers life-skills counseling, medical care, job training, and other services
IBS designed and installed audio-visual, security, and access-control systems
Art Helldoerfer, Executive Director, Housing Initiatives: "We found IBS to be open to spending a great deal of time on the front end to determine our precise needs and develop a practical system that was easy for our tenants to use. IBS was not the least-expensive provider, but we believe they offered the best product and support for the money that we had budgeted.
"Getting the right product is essential, and it's hard to know exactly what it is until a lot of brain work is done. This application was not at all typical, and the time IBS spent on development and implementation was considerable. IBS offers individual attention and has the ability to customize a system to meet a special need. They're very straightforward and don't get us lost in the details."